FREQUENTLY ASKED QUESTIONS

Q : When will the new RHB Langkawi Ride 2020 date be announced?

A : We will continue to monitor the situation and will announce the new date in due course.

 

Q : What will happen to my registration fee?

A : All race entries remain valid and will automatically be transferred to the new event date.

 

Q : Can I get a refund for my participation fee?

A : The event has been postponed due to unavoidable circumstances. As such the participation fee will be automatically transferred to the new event date. As outlined in the terms and conditions, cancellation, refund or changes are not permitted once you have registered.

 

Q : If I am unable to attend the RHB Langkawi Ride 2020, is my registration transferable?

A : The event has been postponed due to unavoidable circumstances. Please note that as outlined in the terms and conditions, all participation fees are strictly non-transferable.

 

Q : Can I get a refund for my flight tickets?

A : The event has been postponed due to unavoidable circumstances. As such, please contact your respective airlines to check if they offer any refunds due to the Covid-19 outbreak. All flight booking cancellations/refunds are subject to the terms and conditions as determined by the respective airlines.

 

Q : Can I get a refund for my hotel bookings?

A : The event has been postponed due to unavoidable circumstances. As such, please contact your respective hotels to check if they offer any refunds due to the Covid-19 outbreak. All hotel booking cancellations/refunds are subject the terms and conditions as determined by the respective hotels.

 

Q : Do I still get the RHB Langkawi Ride 2020 Race Pack?

A : Yes, all those who have paid the registration fee will be given the Race Pack prior to the new event date.

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